Sales Associate

The Sales Associate readily assists customers to determine needs and make recommendations.  They develop a strong customer base and build relationships to maximize repeat visits as well as foster a collaborative work environment, ensuring a positive internal and external customer experience.  At Cellar 55 we strive to provide our customers with a unique and satisfying experience.  The customer always comes first.  

 Major Duties and Responsibilities:

  • Exceptional customer service skills
  • Demonstrates capacity for customer engagement and salesmanship including approachability, perceptiveness, tact, resilience, ability to remain upbeat and take initiative
  • Assists in stocking and presenting beer & wine merchandise
  • Assists customers with the selection of beer and wine
  • Ensures company standards are always met for store and associate’s appearance
  • Assists in the maintenance of the store to always ensure cleanliness and organization
  • Customer engagement in our Tasting Room including, reservations, check-in, food, and drink orders, serving and busing tables
  • Ensures all beer & wine on the beer wall and wine wall are replaced timely and inventory in POS is updated
  • Prepares food from Small Bites Menu
  • Washes glasses and dishes as needed
  • Assists with maintaining the kitchen to ensure proper cleanliness and health code requirements
  • Understands Health Code and ABC regulations
  • Maintains open and flexible availability, including peak traffic hours
  • Specifically, able to work; evenings, weekends, and periods leading up to major retail holidays
  • Perform all other duties as assigned by the manager

Requirements

Valid Driver’s License

  • Skills Required:
  • Problem Solving & Decision Quality:  Able to use rigorous logic and methods to solve problems with effective solutions
  • Relationship Management:  Able to build constructive and effective relationships
  • Beer & Wine Retail Sales Experience
  • Bartender or Server Experience
  • Availability to work during Cellar 55’s most productive times
    • Weekends (Friday, Saturday, Sunday), Evenings, and peak times
    • Holidays – leading up to and including when necessary

Qualifications:

  • Beer Server Cicerone Certification
  • WSET Level 1 certification
  • Serve-Safe Certification

Job Type: Full-time

Pay: $12.00 – $15.00 per hour plus tips

For information on joining the Cellar 55 team contact Bill Wigington via email at info@cellar55nc.com