Tasting Room Assistant

Want to join a team that is committed to customer excellence and professional growth? Take advantage of a great opportunity to increase your knowledge of wine, beer, and food. Join the Cellar 55 team and grow with us!

The Tasting Room Assistant oversees the Cellar 55 Tasting Room.  They engage with customers to explain how our self-service beer & wine works and the food we offer.  They ensure all customer needs are met.  At Cellar 55 we strive to provide our customers with a unique and satisfying experience.  The customer always comes first.  When a customer is in the shop, everyone’s attention is on them.

Major Duties and Responsibilities:

  • Demonstrates exceptional customer service skills
  • Demonstrates capacity for customer engagement and salesmanship including approachability, perceptiveness, tact, resilience, ability to remain upbeat and take initiative
  • Familiar with health code and ABC regulations
  • Assists in the maintenance of the store to ensure cleanliness and organization at all times
  • Ensures all beer & wine on the beer wall and wine wall are replaced timely and inventory in POS is updated
  • Prepares food from Small Bites Menu
  • Maintains kitchen to ensure proper cleanliness and health code requirements
  • Washes glasses and dishes from small bites menu as well as beer & wine dinners
  • Responsible to have a complete understanding and maintenance of the Tasting Room
  • Assists in stocking and presenting beer & wine merchandise
  • Ensures company standards are met for store and associates appearance at all times
  • Maintains open and flexible availability, including peak traffic hours
  • Specifically able to work; evenings, weekends and periods leading up to major retail holidays
  • Perform all other duties as assigned by manager

Requirements

  • Valid Driver’s License

Skills Required:

  • Problem Solving & Decision Quality:  Able to use rigorous logic and methods to solve problems with effective solutions
  • Relationship Management:  Able to build constructive and effective relationships

Qualifications:

  • Availability to work during Cellar 55’s most productive times
    • Weekends (Friday, Saturday, Sunday)
    • Evenings and peak times
    • Holidays – leading up to and including when necessary
  • Serve-Safe Certification

For information on joining the Cellar 55 team contact Bill Wigington via email at info@cellar55nc.com