Sales Associate
The Sales Associate readily assists customers to determine needs and make recommendations. They develop a strong customer base and build relationships to maximize repeat visits as well as foster a collaborative work environment, ensuring a positive internal and external customer experience. At Cellar 55 we strive to provide our customers with a unique and satisfying experience. The customer always comes first.
Major Duties and Responsibilities:
- Exceptional customer service skills
- Demonstrates capacity for customer engagement and salesmanship including approachability, perceptiveness, tact, resilience, ability to remain upbeat and take initiative
- Assists in stocking and presenting beer & wine merchandise
- Assists customers with the selection of beer and wine
- Ensures company standards are always met for store and associate’s appearance
- Assists in the maintenance of the store to always ensure cleanliness and organization
- Customer engagement in our Tasting Room including, reservations, check-in, food, and drink orders, serving and busing tables
- Ensures all beer & wine on the beer wall and wine wall are replaced timely and inventory in POS is updated
- Prepares food from Small Bites Menu
- Washes glasses and dishes as needed
- Assists with maintaining the kitchen to ensure proper cleanliness and health code requirements
- Understands Health Code and ABC regulations
- Maintains open and flexible availability, including peak traffic hours
- Specifically, able to work; evenings, weekends, and periods leading up to major retail holidays
- Perform all other duties as assigned by the manager
Requirements
Valid Driver’s License
- Skills Required:
- Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
- Relationship Management: Able to build constructive and effective relationships
- Beer & Wine Retail Sales Experience
- Bartender or Server Experience
- Availability to work during Cellar 55’s most productive times
- Weekends (Friday, Saturday, Sunday), Evenings, and peak times
- Holidays – leading up to and including when necessary
Qualifications:
- Beer Server Cicerone Certification
- WSET Level 1 certification
- Serve-Safe Certification
Job Type: Full-time
Pay: $12.00 – $15.00 per hour plus tips
For information on joining the Cellar 55 team contact Bill Wigington via email at info@cellar55nc.com