Beer Specialist
Want to join a team that is committed to customer excellence and professional growth? Take advantage of a great opportunity to increase your knowledge of beer, wine, and food. Join the Cellar 55 team and grow with us!
The Beer Specialist works with the owner to manage and grow beer sales. They readily assist customers to determine needs and make recommendations. The Beer Specialist develops a strong customer base and builds relationships to maximize repeat visits; as well as fosters a collaborative work environment, ensuring a positive internal and external customer experience. The Beer Specialist provides sales leadership and product knowledge inspiration to the team.
At Cellar 55 we strive to provide our customers with a unique and satisfying experience. The customer always comes first. When a customer is in the shop, everyone’s attention is on them.
Major Duties and Responsibilities:
- Demonstrates exceptional customer service skills
- Demonstrates capacity for customer engagement and salesmanship including approachability, perceptiveness, tact, resilience, ability to remain upbeat and take initiative
- Highly visible on the sales floor to customers and associates, especially during peak transaction time
- Readily teaches and inspires store staff with beer knowledge
- Competent with classic food and beer pairing strategies
- Responsible for selection and purchase of all retail beer, kegs, and draft beer
- Keeping up with beer trends locally and globally to ensure the best product selection
- Make sure all beer inventory is fresh by keeping track of canning and kegging dates and rotating inventory properly
- In charge of weekly beer tasting events and beer dinners
- Identifies beer education opportunities for customers and staff and coordinates with Store Manager
- Responsible to have a complete understanding and maintenance of the Beer Department
- Responsible for daily social media posts informing customers of new arrivals, tastings, and events
- Assists in the maintenance of the store to ensure cleanliness and organization at all times
- Assists in the execution of the calendar events, campaigns, and sales promotions as necessary
- Familiar with health code and ABC regulations
- Ensures company standards are met for store and associate’s appearance at all times
- Ensures all beer & wine on the beer wall and wine wall are replaced timely and inventory in POS is updated
- Prepares food from Small Bites Menu
- Washes glasses and dishes from small bites menu
- Maintains open and flexible availability, including peak traffic hours
- Specifically, able to work; evenings, weekends, and periods leading up to major retail holidays
- Perform all other duties as assigned by manager
Requirements
Valid Driver’s License
Skills Required:
- Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
- Relationship Management: Able to build constructive and effective relationships
Qualifications:
- Availability to work during Cellar 55’s most productive times
- Weekends (Friday, Saturday, Sunday)
- Evenings and peak times
- Holidays – leading up to and including when necessary
- 1 to 3 years of retail beer experience
- Serve-Safe Certification
- Beer Server Cicerone Certification
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented — quality and precision-focused
- Outcome-oriented — results-focused with strong performance culture
- Stable — traditional, stable, strong processes
- People-oriented — supportive and fairness-focused
- Team-oriented — cooperative and collaborative
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Job Type: Full-time
Pay: $13.00 – $16.00 per hour
For information on joining the Cellar 55 team contact Bill Wigington via email at info@cellar55nc.com
